Send by text
The outpatient gets the exact prep video for the modality and protocol that was scheduled.
Radiology workflow assurance
Stop empty imaging slots.
Every outpatient gets a short, scan-specific video by text. The patient arrives knowing what to do. You see who watched. You pay only for a confirmed view.
Request a 30-Day Pilot
Confirmed views only
30-day pilot at no cost
A text with no end-of-video click is not billed.
Why slots go empty
Late cancellations, no-shows, and patients who arrive unprepared all cost the department money, and some cost much more than others.
A missed X-ray costs a short time slot and a phone call to rebook.
A missed PET scan can waste the tracer dose made just for that patient. The expensive scanner sits empty, the technologist is left idle, and it's almost impossible to fill the slot on such short notice.
How ImReadyToScan responds
Every patient gets a short 1 to 3 minute video made for the exact exam they booked.
Patient watches
A real person explains the exam so the patient arrives knowing what to do.
Confirm the view
You see who watched. A green check shows next to each patient who tapped the button at the end of the video. Billing only happens when that button is tapped.
Where the breakdown begins
This is not an Epic problem.
Epic can book the appointment. It cannot make a rushed scheduler remember every prep rule, or make a worried patient remember a phone script.
Schedulers handle high call volume. Critical details get skipped. Patients then face medical language they do not understand. Some cancel because they are nervous. Some do not come. Some arrive and cannot be scanned.
Move the instructions into the patient’s hands.
In nuclear medicine, that pattern is familiar. A patient calls to cancel because the scan sounds frightening. A tech who explains the exam, the wait, and the prep often stops that cancel. The video gives that explanation the same way every time, before the patient decides to drop the appointment. It does not replace the tech. It handles the explanation the phone call keeps repeating.
A video will not stop a cancel caused by insurance or a changed order. It can reach the patient who is about to drop the exam because they do not understand it.
76%
exams completed
24%
missed appointments
~2%
true no-shows
Source: Aijaz et al., Academic Radiology, 2024 (UC Irvine Health, 9,713 patients)
What the patient gets
One precise video designed for their exact exam.
Sent by text. About 1 to 3 minutes. A real person, not a dense instruction sheet.
Fasting, caffeine lockout, tracer, wait
Covers fasting, the 24-hour caffeine lockout, tracer delivery, and the leave-and-return wait for that scan.
Coming soon
Metal, noise, fan, squeeze-ball
Covers metal and clothing rules, scanner noise, the fan, and the squeeze-ball safety button.
Coming soon
Open donut, breath-holds, contrast
Covers the open donut layout, breath-holds, and the warm flush from contrast.
Coming soon
Loose clothing, short exam
Covers loose clothing and what a short exam feels like.
Coming soon
Same workflow, exam-matched prep
Uses the same text-and-video workflow, with the prep that matches the ultrasound exam.
Coming soon
Same workflow, exam-matched prep
Uses the same text-and-video workflow, with the prep that matches the mammography exam.
What the facility gets
The full outpatient list is covered.
Schedulers stay on booking
Schedulers do not have to deliver complex protocols on the call. Every patient gets the video for their exact exam and modality. When the video carries the prep, the scheduling call can stay on booking the exam.
Shorter calls, fewer prep mistakes
Calls get shorter, and prep mistakes from script fatigue drop. Shorter calls may let the same staff book more patients per day, and may shorten the wait to get that call.
Completed scans that show up
The missed-appointment rate will not fall to zero. It does not need to. Fewer fear-based cancels, fewer unprepared arrivals, and less prep work on the scheduling desk are enough to show up in completed scans.
Billing
Billing is only for a confirmed view.
The confirmation button appears only at the end of the video. The patient clicks it to confirm they watched. A text with no end-of-video click is not billed.
| Modality | Confirmed view |
|---|---|
| X-ray | $0.30 |
| Ultrasound | $0.70 |
| Mammography | $0.80 |
| CT | $1.20 |
| MRI | $1.80 |
| Nuclear medicine and PET | $2.50 |
One library. One text workflow. One invoice.
Health systems with several sites: contact us about volume pricing.
Move the instructions off the scheduler and into your patient’s hands.
Free 30-day pilot
Request a 30-day pilot at no cost, with a cap.
We track completed scans, same-day cancels, no-shows, and arrivals who could not be scanned, split by modality and by who tapped the button at the end of the video. We compare them with the month before the pilot. The pilot is free, and there is no obligation to buy.
Request a 30-Day PilotFree for 30 days. Capped number of texts. No obligation to buy.