Send by text
The outpatient gets the exact prep video for the modality and protocol that was scheduled.
Radiology workflow assurance
Every outpatient gets a short video by text made for their exact scan. The patient arrives knowing what to do. You only pay for patients who confirm and show up.
Why slots go empty
A missed X-ray costs a short time slot and a phone call to rebook.
A missed PET scan can waste the tracer dose made just for that patient. The expensive scanner sits empty, the technologist is left idle, and it's almost impossible to fill the slot on such short notice.
How ImReadyToScan responds
The outpatient gets the exact prep video for the modality and protocol that was scheduled.
A real person explains the exam so the patient arrives knowing what to do.
At the end of the video, the patient taps "I'm ready." Once a week, your team uploads the show-up report from Epic. You only pay for patients who tapped "I'm ready" and came in.
Fully branded for your facility (small added fee).
Where the breakdown begins
Epic can book the appointment. It cannot make a rushed scheduler remember every prep rule, or make a worried patient remember a phone script.
Schedulers handle high call volume. Critical details get skipped. Patients then face medical language they do not understand. Some cancel because they are nervous. Some do not come. Some arrive and cannot be scanned.
In nuclear medicine, that pattern is familiar. A patient calls to cancel because the scan sounds frightening. A tech who explains the exam, the wait, and the prep often stops that cancel. The video gives that explanation the same way every time, before the patient decides to drop the appointment. It does not replace the tech. It handles the explanation the phone call keeps repeating.
A video will not stop a cancel caused by insurance or a changed order. It can reach the patient who is about to drop the exam because they do not understand it.
Source: Aijaz et al., Academic Radiology, 2024 (UC Irvine Health, 9,713 patients)
What the patient gets
Sent by text, about 1 to 3 minutes. These are the exact videos patients get for each exam listed below. When a video ends, the window closes on its own. You can also tap Back to site or the X.
Covers fasting, the 24-hour caffeine lockout, tracer delivery, and the leave-and-return wait for that scan.
Covers metal and clothing rules, scanner noise, the fan, and the squeeze-ball safety button.
Covers the open doughnut layout, breath-holds, and the warm flush from contrast.
Covers clothing, metal, and what a bone-density DEXA exam feels like.
Covers food and medicine timing, what to wear, and what happens during a heart ultrasound.
Covers oral contrast timing, what to drink, and how the CT scan works.
What the facility gets
Schedulers do not have to deliver complex protocols on the call. Every patient gets the video for their exact exam and modality. When the video carries the prep, the scheduling call can stay on booking the exam.
Calls get shorter, and prep mistakes from script fatigue drop. Shorter calls may let the same staff book more patients per day, and may shorten the wait to get that call.
The missed scan rate will not fall to zero. No one will expect that. Fewer fear-based cancellations, fewer unprepared arrivals, and less prep work on the scheduling desk are enough to complete scans that show up.
Billing
No extra software cost. You only pay for patients who confirm and show up.
| Modality | Confirmed view |
|---|---|
| X-ray | $0.30 |
| Ultrasound | $0.70 |
| Mammography | $0.80 |
| CT | $1.20 |
| MRI | $1.80 |
| Nuclear medicine and PET | $2.50 |
One library. One text workflow. One invoice.
Health systems with several sites: contact us about volume pricing.
Move the instructions off the scheduler and into your patient’s hands.
Free 30-day pilot
We track patients who confirm and show up, same-day cancels, no-shows, and patients who came but could not be scanned, split by modality and by who tapped the button at the end of the video. We compare them with the month before the pilot. The pilot is free, and there is no obligation to buy. It is open to a limited number of centers. Once the system is proven, the free pilot will no longer be offered.
Request a 30-Day PilotFree for 30 days. Limited centers. Capped number of texts. No obligation to buy. The free pilot ends once the system is proven.