Privacy Policy

1. Who we are

This policy is from ImReadyToScan, LLC ("ImReadyToScan," "we," "us"). We are a company in Florida. We help hospitals and imaging centers send patients a short video on how to prepare for an imaging exam.

This policy explains what information we collect, why we collect it, and how we protect it. It covers two groups of people:

• Part A. Website visitors and business contacts. This includes hospital and imaging-center staff who use our contact form.
• Part B. Patients. This means patients who get a prep-video text from us about an exam at their hospital or imaging center.

Contact us:

ImReadyToScan, LLC
4600 Sand Point Rd, Grant, FL 32949
Phone: (772) 202-8841
Email: dennis@imreadytoscan.com
Website: imreadytoscan.com

Part A. Website visitors and business contacts

2. What we collect

When you use our contact form, we collect what you type in:

• Your name
• Your email address
• Your phone number
• Your message
• Your choices on the form, such as agreeing to our Terms and Privacy Policy

When you visit our website, we may also collect basic technical information. This can include your IP address, browser type, device type, the pages you visit, and cookies. See Section 15.

3. How we use it

• To answer your question or request.
• To talk with you about a pilot or our services.
• To keep basic business records.
• To keep our website working and secure.
• To follow the law.

We do not send marketing or promotional text messages. We will not add your phone number to any text program. We may call or email you only to answer your request.

Part B. Patients who receive a prep-video text

4. How the prep-video text works

Your hospital or imaging center (your "facility") uses ImReadyToScan. When you schedule an imaging exam, the scheduler asks: "Would you like ImReadyToScan to text you a short video on how to prepare for your exam? You'll get up to 2 texts per scheduled exam. Message and data rates may apply. You can reply STOP at any time to opt out, or HELP for help. Consent is not required to receive care. Is it OK to text you at this mobile number?" Your facility sends us a schedule file. We text only patients whose "yes" is noted on that file. If no answer is noted, we do not text. We text you a link to a short video for your exam. At the end of the video, you can tap a button to confirm you watched it.

Your facility is your health care provider. ImReadyToScan is not. We work for your facility as its "business associate" under HIPAA.

5. What we receive and record

From your facility, we receive only:

• First and last name
• Mobile phone number
• Description of the scheduled exam (procedure)
• Appointment date and time

We also record:

• Whether the text was delivered
• Whether you tapped the button at the end of the video, and when
• Any reply you send, such as STOP or HELP

We do not ask for your medical records, test results, diagnosis, insurance, or Social Security number.

6. This is protected health information

The information in Section 5 is protected health information. We receive it from your facility under a written business-associate agreement (BAA). That agreement is signed before your facility sends us any patient information. Each company that helps us handle this information also signs a BAA with us.

7. How we use it

We use your information only to:

• Send you the right video for your exam.
• Record whether you reached the end of the video.
• Show your facility who watched the video and who may need a phone call.
• Handle STOP and HELP replies.

We do not:

• Sell your information.
• Use it for marketing or advertising.
• Share it with anyone for their marketing.
• Book, cancel, or change your appointment. Only your facility does that.

8. What the button means

Tapping the button means you reached the end of the video. It does not mean your preparation is complete. It does not mean you are cleared for your exam. Always follow your facility's instructions. If you have questions, call your care team.

9. Text message details

• Program name: ImReadyToScan Prep Video Texts.
• How many: Up to 2 messages per scheduled exam. Usually one when the exam is booked and one reminder before the exam.
• No marketing: These texts are only about preparing for your exam.
• Cost: Msg & data rates may apply.
• To stop: Reply STOP at any time. We will send one message to confirm. Then you will get no more texts from this program. Your facility may still call you about your exam.
• For help: Reply HELP, or email dennis@imreadytoscan.com.
• Carriers: Carriers are not liable for delayed or undelivered messages.

10. Mobile information is not shared for marketing

We do not sell, rent, or share mobile phone numbers, text opt-in data, or consent records with third parties or affiliates for marketing or promotional purposes. Text opt-in data and consent will not be shared with any third party, except the service providers that help us send the messages. Those providers may use the information only to deliver our service.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Both groups

11. Who we share information with

• Service providers. We use companies for our database, automation, text messaging, website hosting, and video hosting. They may use information only to provide their service to us. For patient information, each one signs a BAA.
• Your facility. For patients, we share delivery and button results with the facility that sent us your information.
• When the law requires it. We may share information if a law, court order, or legal process requires it, or to protect people or our systems.

We do not sell personal information.

12. How long we keep it

• Patient information: We keep it only as long as we need it to send the video and report results to your facility, and as our agreement with your facility requires. When a pilot or agreement ends, we delete or return it as that agreement says.
• STOP records: We keep a record of each STOP request so we do not text that number again.
• Business contacts: We keep contact-form information as long as needed to answer you and keep normal business records.

13. How we protect it

We use reasonable administrative, technical, and physical safeguards. No system is perfectly secure. If there is a breach of patient information, we will notify the facility as the law and our BAA require.

14. Your choices

• Business contacts: You can ask to see, correct, or delete your information. Email dennis@imreadytoscan.com. You can unsubscribe from emails at any time.
• Patients: Reply STOP to end texts. For questions about your health information rights, contact your facility. It is your health care provider. We will help your facility answer your request.

15. Cookies

Our website may use cookies and similar tools to work properly and to understand how visitors use it. You can control cookies in your browser settings.

16. Children

Our website is not meant for children under 13. We do not knowingly collect information from children through our website.

17. Changes to this policy

We may update this policy. When we do, we will change the "Last updated" date at the top.

18. Contact us

ImReadyToScan, LLC
4600 Sand Point Rd, Grant, FL 32949
Phone: (772) 202-8841
Email: dennis@imreadytoscan.com
Website: imreadytoscan.com